How to Contact Us
Our contact information is dependant on the nature of your query so please read the following carefully to ensure you are directed to the correct place.
How do I order a compost bin?
You can call 0845 077 0757 to order a bin.
The order line is open Monday to Friday, from 9am to 5.30pm.
Alternatively, visit the Buy a bin section of this website.
Checking the status of a compost bin order
To check the delivery date of your compost bin or to cancel or return an order please call our Customer Careline on 0800 107 3798.
Alternatively, e-mail compost@dhl.com.
General Advice
If you have a compost query then please email adviser@wrap.org.uk.
Alternatively please call our helpline 0845 600 0323.
Our helpline is open Monday to Friday 8am - 8pm, and 9 - 12 on Saturday.
